Last Updated : June 21, 2022

We know you are keen to get out on the water as soon as possible and we remain committed, along with our dealers, to go the extra mile so you can enjoy your Sea-Doo Personal Watercraft (PWC)

As we continue to face difficulties due to the pandemic, including a lack of electronic components, transportation backlogs, and most recently, labour shortages, our CEO José Boisjoli addresses some of the measures we are taking to deliver our customers’ orders despite the challenges.

  • We have sourced additional suppliers worldwide and chartered multiple flights to get parts quicker.
  • We have increased our manufacturing and storage capacity.
  • We have changed production schedules and optimized our transportation routes to try to secure deliveries.
  • We have managed to expand weekend and night shifts, running some of our facilities 24/7 while several office employees have volunteered time outside of their usual work hours to build products on the assembly line.

Delivery
Delays

Message from our
President and CEO

Despite the challenges, ordering your Sea-Doo PWC in advance is still the best way to ensure that you will get one. But as we continue to face difficulties in the supply chain, you might want to prepare yourself to wait a little longer than usual.

Despite enormous efforts to overcome a multitude of logistical challenges, we are facing delays of up 8 weeks on Sea-Doo PWC.

We encourage you to stay in touch with your dealer, to stay informed with regards to your specific order. Our customer care team is also here for you if you have any other questions at 0044 20 88 65 04 89 .

We know this situation is far from ideal, and our assembly line and our dealers continue to do everything in their power to deliver your Sea-Doo product. We know there is no replacing lost time on the water, and for that we are truly sorry.

Thank you for your continued trust.

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