Re: iCatchTM system may not properly secured the personal watercraft
Dear Sea-Doo® Dealer / Distributor,
This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act, the Canada Motor Vehicle Safety Act and other applicable laws. Bombardier Recreational Products Inc. and BRP US Inc. (“BRP“) have determined that a defect exists on certain Sea-Doo ADVANCED TEC iCatch trailer models and are conducting a voluntary safety recall as specified in the attached Safety Campaign Bulletin.
Which models are involved?
Sea-Doo ADVANCED TECTM iCatch Trailer 2010 (T5AA, T5AC, T5AE T5AG).
What is the potential problem?
The latching mechanism of an ADVANCED TEC Trailer (known as the iCatch) to a Sea-Doo personal watercraft ("pwc") may be misadjusted and not properly secure the front end of the pwc being transported. When this condition exists, it is possible that road oscillations cause the pwc to jump out of the iCatch hook part of the mechanism. Under those circumstances, if the rear latching straps are not used to properly secure the back end of the pwc, it may slide off the trailer increasing the risk of a crash possibly resulting in injury or death.
To confirm that your VIN (Vehicle Identification Number) is affected, contact your authorized Sea-Doo dealer or BRP at 1-888-272-9222 between 8:00 a.m. and 8:00 p.m. Eastern time 7 days a week.
What will BRP do?
BRP is sending a Safety Recall letter to all known registered owners of these pwc trailers. This letter urges that the owners immediately contact their authorized BRP Sea-Doo ADVANCED TEC trailer dealer in order to have the trailer repaired. Also, BRP posted this notice and attached Safety Campaign Bulletin on its BOSSWeb dealer web site (www.bossweb.com) and on its public web site (sea-doo.brp.com). The solution is: adjust pwc trailer as per revised specification, add a safety cable, affix an updated label on the trailer and to give the owner an updated user's guide.
What should you do?
- Do not sell, deliver or use any involved trailer that you have in stock as federal law requires you to complete the recall service on these trailers before retail delivery.
- Contact all of your customers who have purchased an affected trailer. You must inform them about the foregoing and must request them to make an appointment to get their trailer repaired.
- Follow all instructions provided in the attached Safety Campaign Bulletin.
Please note that the National Traffic and Motor Vehicle Safety Act provides that each trailer which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. Failure to repair within sixty (60) days after tender of a trailer is prima facie evidence of failure to repair within a reasonable time. The owner may be entitled to an identical or reasonable equivalent trailer at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.
What to do if you feel this notice is an error?
This notice was mailed to you according to the most current information we have available. If you no longer own this boat or some information in this notice is incorrect, please contact BRP at your earliest convenience.
If you have questions, need assistance, or to find the nearest authorized BRP Sea-Doo dealer:
- Call In USA and Canada 1 888 638-5397
- Dealers of other countries (outside Canada and USA) please contact your local distributor or regional office which can be found at www.brp.com or call 1 819 566-3366
8:00 to 18:00 Eastern time
Your continued satisfaction with your watercraft is important to us. Please understand that we have taken this action in the interest of your safety and your watercraft's proper operation. We apologize for any inconvenience this may cause you.
Thank you for your immediate attention to this matter.
After-Sales Service Department